Dr. Jha
Veterinary Surgeon
Dr. Jha has 22 years of expertise as a veterinary surgeon and is the initiator of Pets Concern Clinic. He has always been focused on offering valuable services and informative advices to pet owners. His dedication and hard work have contributed immensely to the development of the clinic. He firmly believes in perfection and therefore constantly encourages his staffs to keep updating their knowledge and capabilities for better engagement and productivity. Dr. Jha has certainly laid the foundation stones of the clinic but is now run under a tactful and skillful management team. His enthusiasm and eagerness to innovate is the key to success for Pets Concern, and there is no ending to this.
After having completed her high school, she immediately trailed for her childhood dream job, which should be related to animals. “I didn’t give myself any other options as career, and I instantly seized the opportunity to join Pets Concern immediately after my HSC’. Since 2017, she has come across tons of ups and downs but her love for animals beats it all. She claims that before taking the pet on board, the pet owner comes first, and she has gradually developed her communication skills to be supportive and understand the clients’ plights. Patience is the virtue!
With 4 years of experiences at Pets Concern, Nilen chose to make an earning through his passion. He loves his job, given that he encounters new cases on a daily basis. “Learning is a never-ending process” and with Dr. Jha as a tutor, he gets to increase his know-how every day. He enjoys the unity that exists at Pets Concern and an environment that delivers positive vibrations and pleasant aura. The support of all colleagues enhances the accomplishment at work.
Despite up and downs, still working hard so as to cater for the animal needs through perseverance and dedication sometimes keeping personal life aside.
She has an incredible love for animals, and that’s the main for converting this passion into a career. After having joined Pets Concern in 2019, she has built more confidence in handling pets, all thanks to Dr. Jha. She has been lucky to be trained by Dr. Jha and is thankful for his patience and willingness to share his knowledge. Any slipups tend to be a new experience, where she gets to improve and perform better at work.
Nawsheen has been working as a Vet Assistant at Pets Concern for 5 months now. She shares the same passion as her colleagues and gives utmost priority to the responsibilities she has been assigned. The culture and approach of Pets Concern is what motivates her and she instantly felt like being part of the family. Dr. Jha and the management have been extremely supportive in helping her adapting to this new job. ‘For any cases handled, I believe in giving the best of myself all the time. Perfection is the aim”.
Being at Pets Concern for more than 4 years now, she got the opportunity to develop her inner abilities while interacting with people from various backgrounds. She improved on her organizational skills, while performing both the administrative tasks and attending to all adorable and fluffy pets visiting the clinic every day. She mediates the communication process to the medical team and assist the pet owners delicately. ‘I listen to help. I welcome clients who are at times emotionally affected, given that their babies are not well. Therefore, I need to be attentive. My weakness is that I can’t resist without cuddling a cat or a dog coming to the clinic, they are all just wow’.
He started as a vet assistant 3 year back, but finally finds himself more cosy at the reception. He enjoys client servicing and finds its more exciting to attend to clients’ queries and needs. Given that he has an experience and is well versed with the medical terms of veterinary, he is apt in giving prompt and consistent solutions to pet owners. Akshay provides constant assistance to pet owners regarding the medications prescribed by the doctors, appropriate pet food, accessories, etc.
Swarna already had a retailing background before joining Pets Concern, which proves her abilities to manage the pet shop perfectly. She is new to veterinary products, which was somehow the beginning of a new journey for her, but expresses that learning is a never-ending process and she loves new adventures. She takes care of the pet shop and the pharmacy, and as tasks, she has to read all about the medicines and products, so as to provide an accurate assistance to clients. Being in a team where everybody happily collaborates, is worth waking up early for work.
She takes cares of absolutely everyone and everything in the clinic. Being a quality controller in her previous job, she always wanted to move to a more light and enjoyable work environment. Therefore, Pets Concern was there at the right time.
She has always believed in positive vibes at work, therefore a clean environment is what is expected. Being herself an animal lover with her 5 dogs at home, she cherishes each and every moment spent at the clinic.
Teamwork
From the reception desk, to the consultations rooms, or even the surgery rooms, we have a fully experienced team who is always ready to serve you. Their dedication and team spirit are appreciated as they all come together to deliver exceptional care to all pets coming for treatment. They do not hesitate to extend their working hours, when required (emergencies) and work collaboratively, to keep necessary treatment running.
Leadership
Pets Concern has been leading the veterinarian industry for nearly 20 years now and has since been innovating continuously with new technological assets and clinical expertise. With the variety of health complications, the staffs have to constantly identify the root cause of the problems, conversing with the owners and stepping forward to find solutions. Everybody shares their expertise and participate in problem solving.
Concern
Concern is the core element of everything we do at the clinic. Our clients come to us in distress and worried about the wellbeing of their pets and we believe that warm welcoming and attentive listening boosts up the owner’s mood and trust in us. We do not consider rapid consultations at Pets Concern, but we take our time to understand the symptoms of the from the owners, to inquire about the pets’ diet and its environment, etc.